OOO messages are appropriate for short periods of time, such as doctor’s appointments or leaving work early for the day, as well as for longer absences, such as multiple-day vacations or parental leaves. It’s best to set up an out-of-office message whenever you’re unable to respond to emails during regular business hours. If you work so closely with someone that you don’t use email, chances are you’ll tell them about your leave through other work communication channels (such as a messaging platform) or through word of mouth.
Emails are one of the top methods of communication in business, especially with more peripheral contacts. These messages help ensure business continues smoothly until you return otherwise, people might take it the wrong way when you don’t respond.Īlthough some people use auto-replies for texts and phone calls, email is the standard channel of communication for out-of-office messages. Both in-office and remote work etiquette suggest setting up an auto-reply message for any inquiries while you’re gone to explain the situation and offer guidance. Vacations, leaves, and any extended absences can disrupt the flow of business unless you’re prepared.
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